Shipping policy
Last Updated: October 9, 2026
Thank you for shopping with Mellbree. We are committed to providing clear shipping information and a convenient shopping experience for our customers in the United States.
Please review our shipping policy below for details about order processing, shipping fees, delivery estimates, and order-related assistance.
1. Shipping Destinations
Mellbree currently serves customers within the United States only.
All orders are fulfilled and shipped from within the United States through our third-party fulfillment partners.
We do not currently offer international shipping.
2. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Business days are Monday through Friday, excluding U.S. public holidays.
Orders placed on weekends or U.S. public holidays will begin processing on the next business day.
Once an order has been processed and dispatched, tracking information will be provided when available.
3. Shipping Rates
We offer the following standard shipping rates for orders within our shipping coverage area in the United States.
| Order Subtotal | Standard Shipping |
|---|---|
| Below $70.00 | $5.00 USD |
| $70.00 USD or more | FREE |
Free shipping applies automatically to eligible orders with a merchandise subtotal of $70.00 USD or more, after discounts and before taxes.
There are no additional standard shipping charges beyond the rates listed above.
4. Estimated Delivery Time
Our standard shipping timeline is:
| Shipping Stage | Estimated Time |
|---|---|
| Order Processing | 1–2 business days |
| Shipping Transit | 4–5 business days |
| Total Estimated Delivery | 5–7 business days |
Delivery estimates begin after your order has been placed and payment has been confirmed.
Please note that delivery times are estimates, not guarantees. Severe weather, carrier disruptions, public holidays, or other circumstances beyond our reasonable control may occasionally affect delivery schedules.
5. Order Tracking
Once your order has been shipped, we will send a shipping confirmation email with tracking information when available.
Tracking details may take some time to become active after the shipping carrier receives the package.
If you have questions about your order status, please contact us at service@mellbree.shop.
6. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Please verify your shipping address before placing an order.
If you notice an error in your shipping information, contact us as soon as possible at service@mellbree.shop.
We will make reasonable efforts to assist with address corrections before shipment. However, changes cannot be guaranteed once an order has been processed or dispatched.
7. Delayed, Lost, or Damaged Packages
If your order is significantly delayed, appears lost in transit, or arrives damaged, please contact our customer support team.
For assistance, please provide your order number and a description of the issue. Photographs may be helpful for damaged-item claims.
We will review the situation and assist with an appropriate resolution in accordance with our applicable policies and consumer protection requirements.
8. Returns and Refunds
For information about return eligibility, refund processing, and return procedures, please review our Return & Refund Policy.
If you need assistance with an order, please contact our customer support team before sending any products back.
9. Customer Support
If you have any questions regarding shipping, order processing, tracking, or delivery, please contact us.
Brand: Mellbree
Operated by: Changzhou Zite Trading Co., Ltd.
Customer Support Email: service@mellbree.shop
Website: https://mellbree.shop
Our registered business address is located in China, while U.S. orders are fulfilled through our third-party fulfillment partners within the United States.
Thank you for choosing Mellbree.